Return & Refund Policy

Please click Return Or Cancel when you need cancel order any time.

Concerned about the quality of the products we offer and the satisfaction of our customers, we offer a 30-day return policy and a limited lifetime warranty. If you have any questions, we invite you to contact our customer service department directly at:

✔You may return any unused product for an exchange or refund within 30 days of receiving your order.

✔The customer is responsible for the return shipping charges except if the product is defective or if an error has occurred in your order.

✔The customer must return the item in perfect condition. The product must not have been worn or washed. The original tags must still be attached to the product.

✔Returns will be credited to the original payment method. Please note that it may take up to 5-7 business days for the credit to appear on your bank statement.

⚠⚠⚠Make sure that the item(s) you wish to return and the return form are included in the package you are sending back to us.
Please note that items purchased during promotions over 50% off, warehouse sales or sample sales are considered final sales and are not exchangeable or refundable.

Return address ( North America Area)
REYSHIONWA SHOP
Recipient:
SNO Ben Ko U101115
Phone:8773664268
Address Line 1:800 Coopertown Rd Dock 1-10
Address Line 2:U101115
City:Delanco
State:NJ
Zip Code:08075
Country:USA

Return address ( UK & Nearly Area)
REYSHIONWA SHOP
Recipient: SNO Interlink NE Ltd UK U101115
Tel: 07944043150
Address Line 1: Unit C, K82 Third Avenue
Address Line 2: U101115
City: Gateshead
State: Tyne and Wear
Postal Code: NE11 0QQ
Country: GB

Return address ( Europe Area)
REYSHIONWA SHOP
Recipient: DHC U101115
Phone: 017645399140
Address Line 1: Möbelhof 5
Address Line 2: U101115
City: Potsdam
State: Brandenburg
Postal Code: 14478
Country: Germany

Return address ( Japan Area)
REYSHIONWA SHOP
Recipient: Delivery Service Center U101115
Tel: 050-6880-3436; 03 6786 8677
Address Line 1: 8-3-21 Higashikasai, Edogawa-ku, J23015
Address Line 2: U101115
City: Tokyo
State/Province: Tokyo
Postal Code: 134-0084
Country: Japan

 

If you are not from USA, please contact with service and we will advice you the correct refund address information.

Warranty
Confident and proud of the durability and quality of our products, we offer our customers a limited lifetime warranty. The warranty protects the original purchaser of the product against defects in materials and workmanship that are beyond its control. Please note that the limited warranty does not protect against damage caused by normal wear and tear, improper maintenance and neglect of the product, abuse, accident, or the natural deterioration of materials and colours over time. We will gladly replace or repair any product that does not meet the above specifications.