Return & Refund Policy

Please click Return Or Cancel when you need cancel order any time.
Concerned about the quality of the products we offer and the satisfaction of our customers, we offer a 30-day return policy and a limited lifetime warranty. If you have any questions, we invite you to contact our customer service department directly at:

✔You may return any unused product for an exchange or refund within 30 days of receiving your order.

✔The customer is responsible for the return shipping charges except if the product is defective or if an error has occurred in your order.

✔The customer must return the item in perfect condition. The product must not have been worn or washed. The original tags must still be attached to the product.

✔Returns will be credited to the original payment method. Please note that it may take up to 5-7 business days for the credit to appear on your bank statement.

⚠⚠⚠Make sure that the item(s) you wish to return and the return form are included in the package you are sending back to us.
Please note that items purchased during promotions over 50% off, warehouse sales or sample sales are considered final sales and are not exchangeable or refundable.

Return address ( North America Area)
Attn: SNO Ben Ko.U101115
Tel: 8773664268
Address Line 1: 10 S Somerset Ave Ste A
Address Line 2: U101115
City: Mount Holly
Province State: NJ
Return address ( UK & Nearly Area)
Attn: SNO Services UK.U101115
Tel: +44 7786 961 596
Address Line 1: Unit 23G Waldon House
Address Line 2: U101115
City: Durham
Province State: County Durham
Postcode:DH1 1TH
Return address ( Europe Area)
Attn: DHC .U101115
Tel: 017645399140
Address Line 1: Moebelhof 5
Address Line 2: U101115
City: Potsdam
Province State:Brandenburg
Return address ( Japan Area)
Attn: 代発送物流センター.U101115
Tel: 050-6880-3436
Address Line 1: 江戸川区東葛西8-3-21 chin方,J23015
Address Line 2: U101115
City: 東京都
Province State:東京都
If you are not from USA, please contact with service and we will advice you the correct refund address information.

Confident and proud of the durability and quality of our products, we offer our customers a limited lifetime warranty. The warranty protects the original purchaser of the product against defects in materials and workmanship that are beyond its control. Please note that the limited warranty does not protect against damage caused by normal wear and tear, improper maintenance and neglect of the product, abuse, accident, or the natural deterioration of materials and colours over time. We will gladly replace or repair any product that does not meet the above specifications.